Frequently asked questions

Find quick answers to your questions below.

My Order

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

What are my payment choices?

We accept Visa, Mastercard, American Express and Discover cards through our secure online payment gateway. We do not accept  cash or checks.

Where do you ship?

NeoVitin will ship anywhere within the United States. We do not offer international shipping options at this time.

What are the Shipping Options?

We will ship your order through USPS or UPS. Free shipping offers will be shipped through USPS priority mail.

Product Information

Is NeoVitin Gluten Free?

While NeoVitin should not contain gluten, we do not independently test the product. Therefore, if you have gluten allergies, we recommend not taking NeoVitin at this time.

Is NeoVitin for Cancer Patients?

NeoVitin is designed for adults looking for a safe way to supplement their diets. NeoVitin is not intended for cancer patients. Please consult your physician before taking NeoVitin.

Where Can I Buy NeoVitin?

NeoVitin is available online through Additionally, NeoVitin is available in many grocery stores and pharmacies is multiple different markets. You can find the nearest retailer that carries NeoVitin by using our store locator at

Guarantees and Returns

What is Your Return Policy?

If for any reason you are unsatisfied with your order, you can return the shipment for a refund within 30 days of the ship date.

Once the items are received, you will be refunded the product price. Shipping charges will not be refunded, and you will be responsible for shipment of the product back.

How Do I Return a Product?

If you would like to return a product, please send an email with your name, order id number, and reason or the return to

Once we approve the return, we will email you the information for sending back the order and the refund. Please see our return policies for more information.